From design updates to site security, our website support services have got you covered.
Who’s got time to unpick website issues or make updates when there’s a business to run? Whether it’s keeping your site secure and running smoothly or making edits and design changes, our website maintenance plans for Shopify and WordPress sites ensures your site is in safe hands.
Scalable Support
Problem Prevention
Keep Content Fresh
Easily Add New Features
WordPress Website Maintenance Package
Our monthly support covers everything you need to keep your WordPress website running smoothly and up to date. With a simple monthly retainer, your website’s routine tasks, updates and any unexpected issues are handled by our team.
Regular Plugin Updates
Keeping plugins updated is important for website security and functionality. We handle all updates, so you can count on a reliable, up-to-date WordPress site.
Content Updates
Need to refresh text or images on your site? Send us your content and we’ll make sure your site’s information and visuals stay current, relevant, and aligned with your brand.
Design Refreshes
Whether you need a new landing page designed or want to update a page’s layout, we’ll create a design that looks great and works perfectly.
Technical Fixes
From troubleshooting errors to setting up features like cookie consent and conversion tracking, we tackle technical issues to keep your site stable and problem-free.
Website Hosting
Forget about surprise downtime, security issues, or sluggish load times. We keep things running smoothly behind the scenes so your site stays fast, safe, and ready for visitors.
Functionality Expansion
Ready to add something new? We help you enhance your site’s capabilities, adding tools, integrations, or features to support your business goals.
Shopify Website Maintenance Package
Our monthly support keeps your Shopify store updated and performing at its best. Our team manages everything from everyday tasks to design updates and functionality upgrades under a straightforward monthly retainer.
Content Updates
Got old content that needs a refresh? Send us your content and image updates and we’ll keep everything updated for you.
Template & Design Customisations
Need some tweaks to your template’s design or a custom page design added? Let us know what you need and we’ll make sure your site’s template is working in sync with your business goals.
Technical Fixes
From troubleshooting template issues to setting up features like conversion tracking and third-party apps, we keep on top of your store’s technical tasks so you can focus on making sales.
Functionality Expansion
Want to get more out of your Shopify site? We can upgrade its functionality with apps, integrations, or new features that fit your needs and help your site work harder for you.
Keep Your Website Performing At Its Best
Contact our website support specialists to make sure your site stays updated, secure, and ready to grow.
Why Choose Our Website Maintenance Services?
When you work with us, our experienced team handles every part of your website. We keep it optimised, user-friendly, and running smoothly, with all work handled in-house and no outsourcing. Here’s what sets us apart:
All-in-One Maintenance
From regular plugin updates and page refreshes to technical troubleshooting, we handle every aspect of website care. We’ll make sure your site stays secure and up-to-date so you can focus on your business.
Proactive Problem Prevention
We don’t just fix issues when they happen; we prevent them. With regular updates and ongoing monitoring, we keep your site running properly and ready for anything.
Responsive UK-Based Team
Our Essex-based team delivers fast, friendly support when you need it. You’ll benefit from clear communication, easy access to support during UK office hours, and a team that truly understands your needs.
Scalable Support Solutions
Need more than just web maintenance? We also offer flexible options like hosting, functionality expansions, and custom page designs, so your website can grow as your business does.
Looking For More Website Support?
We’re not a one-trick pony; we offer more than just maintenance. Whatever your website needs, we’ve got the skills to help!
Looking for a completely custom design or advanced functionality? Our web development team can build anything from bespoke sites to complex integrations that make your store work exactly the way you need it to.
If your site needs a bit more than just a bit of maintenance and support, our Shopify Web Design or WordPress Web Design services can help. We can project manage overhauling your current site, or building something new.
Wondering if your site is performing at its best? Our in-depth website audits cover everything from site speed and SEO to user experience and conversions, identifying opportunities for improvement.
If your content is looking tired and needs a refresh, we can help. Our SEO copywriters will work with our experienced website designers to create content that appeals to search engines and to your target audience.
Website Hosting
Forget about surprise downtime, security issues, or sluggish load times. We keep things running smoothly behind the scenes so your site stays fast, safe, and ready for visitors.
Functionality Expansion
Ready to add something new? We help you enhance your site’s capabilities, adding tools, integrations, or features to support your business goals.
Take the Stress Out Of Website Maintenance
Let us handle your updates, monitoring, and fixes to keep your site in top shape.
Website Support Service FAQs
Is hosting included, or do I need a separate provider?
We offer hosting as an optional service that you can bolt onto your WordPress website maintenance package. If we host your website, we’ll handle everything from uptime monitoring to security and performance.
Will website maintenance disrupt my site?
Not at all. We schedule updates and maintenance tasks during low-traffic times and perform them in a way that minimises any impact on your site’s availability.
How often do you perform maintenance?
We take care of smaller background tasks, like content adjustments and technical checks, frequently throughout the month to keep your site fresh and running smoothly, all without disrupting service. Platform and plugin updates are scheduled monthly during low-traffic times to minimise any impact on your visitors.
Can you fix my hacked website?
We don’t handle malware or hack recovery directly. All of our WordPress website maintenance clients have security tools installed to avoid any malware issues while we are looking after your website. Provided you keep your website login details secure, we support malware issues by preventing them.
When we first start working together, if we find any signs of malware or security issues on your site, we’ll let you know right away. In that case, you’ll need to reach out to a specialised security service to remove any threats and restore your site safely.
Can you maintain my website if you did not build it or host it?
Yes, we can provide website maintenance and support to keep your website running smoothly, even if we didn’t build it or host it. Our team is skilled at working with content management systems such as Shopify or WordPress, so we can jump in to manage updates, troubleshoot issues, and look after your site.
How much does website maintenance cost?
Our website maintenance packages are tailored to meet your specific needs, so costs can vary. For a standard monthly support package, prices typically start at £150 per month, covering essentials like technical updates, monitoring, and troubleshooting from our support team. Website hosting is an optional add-on to WordPress monthly website maintenance and starts from £45 per month, including daily backups and SSL certificates.
If your website requires more extensive support or custom features, we can create a bespoke plan that fits your budget and goals. Contact us, and we’ll be happy to discuss your needs and provide a personalised quote tailored to your website’s specific requirements.
I have several websites. Do I need a support package for each?
Yes, to make sure your website stays secure and fully optimised, each site needs its own website maintenance and support services package. Our monthly website maintenance packages are tailored to meet the specific needs of each website, so each site receives the dedicated attention required to keep it up-to-date and performing at its best.
Can I still make changes to the site myself?
Yes, you’ll retain full admin rights to make website changes, and you’ll own all the content. However, to keep a well-maintained website, we ask that you avoid running updates or making development changes yourself, as these can affect site maintenance and stability. Our monthly packages include regular website maintenance and backups of your site to keep everything running smoothly.
If you’d like to provide content, like copy or images, for your ecommerce website or digital marketing needs, we’re happy to implement those updates, or we can agree on specific areas you’ll manage yourself.
